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AEN 2008-09 ACCDT RULING 2010-03
AEN 2008-09 ACCDT-A
AEN-Logo - 2015-08.jpg
Formed and started operations in 2004. Formerly "Aeroflot Nord" and "Arkhangelsk Airlines." Domestic, regional, & international, scheduled, passenger & cargo, jet airplane services.
Arkhangelsk 163053, Russia
Russia (Russian Federation) was established in 1991, it covers an area of 17,075,400 sq km, its population is 148.4 million, its capital city is Moscow, and its official language is Russian.
Was originally formed on November 2, 1929. On that day, was the establishment of Air Line Arkhangelsk with a route Arkhangelsk - Ust-Sysolsk (Syktyvkar). It later evolved to Arkhangelsk United Aviation Squadron and became AVL Arkhangelskie in 1963. It became Arkhangelsk Airlines in 1991. On August 11, 2004, Aeroflot Russian Airlines (ARO) acquired 51% of Arkhangelsk Airlines and renamed the airline "Aeroflot-Nord" (AEN), becoming Aeroflot (ARO)'s 2nd regional airline.
October 2006: Employees = 800.
November 2006: Aeroflot (ARO) is looking to consolidate the domestic airline industry further, according to (ARO) Chairman & (CEO), Valery Okulov, and will launch a regional carrier in eastern Russia, that will combine several smaller airlines and "quickly help to better organize air traffic in this area on both long-haul and local routes," he said on the company's website.
"This year we will grow +9% on international routes and +16% on the domestic network," Okulov said. "So we see our biggest growth within Russia, where we currently serve 25 destinations and where we want to increase our transport activity by +25%." That aim is behind the launch of a new regional carrier called "Aeroflot East," which will be based in Khabarovsk and combine smaller carriers Dalavia Far East Airways (KHV) and SAT Airlines (SKH). (SKH) flies from Yuzhno-Sakhalinsk to eight Siberian, three Japanese, one Chinese, and two Korean destinations. "We realized that foreign carriers have increased their activities in Russia by +14% and in the Far East by +18%. As a result, airlines from Russia have lost market share," he explained. Aeroflot East will operate both short- and long-haul routes. "First we have to bring the new carrier to Aeroflot (ARO) standards. The program should be fully working within 2 years," Okulov said. (ARO) already operates subsidiaries Aeroflot-Don (DAU) in Rostov, and Aeroflot Nord (AEN) in Arkhangelsk. It also has opened branches in Saint Petersburg and Magadan. It has a total market share in Russia of 60% on international routes but just 12% of the domestic market. "By 2010, we want to have a 30% share within Russia," he noted.
"The Russian airline industry is definitely fragmented. There are far too many airlines in the market, and that is why one of our goals is to take part in the consolidation of the industry," Okulov said. Aeroflot (ARO) currently holds 14% of the domestic market and flies to 25 destinations in Russia. Okulov said it is aiming for a 30% share by 2010. The next step is to expand European services and connect them more effectively via Moscow Sheremetyevo to the Far East. "We want to build a bridge between Europe and Asia. Our investment in the new Sheremetyevo 3 terminal is $150 million," he said. Russian banks have chipped in another $300 - $400 million. By November 30, 2007, all flights operated by (ARO) and its partners will transfer to the new facility.
December 2006: 737-5YO (25186, VQ-BQI), GECAS (GEF) leased, and 737-53C (24826, VQ-BRG), AerCap (DEA) leased, both ex-SkyEurope Airlines(SKP).
January 2007: The European Regions Airline (ERA) Association welcomed Aeroflot-Nord (AEN) to the organization. "We have strategic views to expand our business to the west and believe the (ERA) can play a significant role in that process," (AEN) Deputy Director General, Strategic & Corporate Development, Evgeniy Mironov said.
July 2007: 737-5YO (25189, VP-BRI), (GEF) leased.
September 2007: 737-505 (24651), ex-(LN-BRD).
December 2007: New flights were opened in 2007: Moscow - Novosibirsk; Moscow - Tyumen; Moscow - Eysk; Murmansk - Saint Petersburg; Naryan-Mar - Saint Petersburg; and the number of flights have been increased on the Moscow - Ekaterinburg, and Arkhangelsk - Saint Petersburg routes.
June 2008: Aeroflot-Nord (AEN) is the northern regional subsidiary of Aeroflot (ARO), which was created in 2004 with the acquisition of the assets of Arkhangelsk Airlines. It operates primarily scheduled domestic and regional services from its Arkhangelsk base.
Employees = 800.
July 2008: Lufthansa (DLH) Systems reached a 5-year agreement with Aeroflot Nord (AEN) to provide its ProfitLine/Yield Rembrandt revenue management solution featuring data intelligence, demand forecasting, and advanced reporting capabilities.
September 2008: ACCDT: An Aeroflot-Nord (AEN) 737-500 en route from Moscow Sheremetyevo to Perm lost radio contact at 3,600 ft on approach and crashed, killing all 82 passengers and 6 crew (FC)/(CA). Russian officials cited engine failure as the most likely cause (later denied by officials). Crash debris was scattered over 10,000 sq m. Aeroflot (ARO), which owns a 51% stake in the regional carrier that operates domestic services, said, "Wreckage of the plane has been found within the boundaries of the city of Perm. The plane was totally destroyed and had caught fire." There were no reported ground injuries or fatalities. The airline added that the airplane's signal was lost on air traffic controllers (ATC)'s displays at the same time Flight SU821 lost radio contact.
According to its website, http://www.aeroflot-nord.ru, (AEN) operates 7 737-500s in addition to the crashed airplane. It also operates 4 Tu-154s, 13 Tu-134s and 6 An-24/26s.
Soon after, Aeroflot (ARO) cut all ties to Aeroflot-Nord (AEN) following the fatal crash of the 737-500 operated by the regional affiliate, saying that (AEN) no longer will operate flights under its code nor be allowed to use its name. "A decision has been taken to completely sever cooperation with Aeroflot-Nord (AEN)," (ARO) (CEO) Valery Okulov said at a Moscow news conference. "We have paid too big a price for providing our logo to the company." (ARO) owns a 51% stake in (AEN) and described the carrier as a "subsidiary" prior to the crash, which killed all 88 passengers and crew. It is unclear whether it will retain its stake, but Okulov said (ARO) will operate flights previously delegated to (AEN) with its own mainline airplanes going forward.
The decision came as Russian authorities began to investigate the crash, sorting through debris scattered >10,000 sq m. The 737-500 en route from Moscow Sheremetyevo was approaching Perm for a landing, when it lost radio contact at 3,600 ft and crashed just hundreds of meters from a residential area on the city's outskirts. No ground injuries were reported. Alexander Bastrykin, head of a federal committee investigating the accident, said the crash "was apparently connected to technical failure and a fire in the right engine" but did not provide evidence to support the claim. Investigators said the cockpit voice (CVR) and flight data recorders (FDR) had been recovered but sustained "serious damage" and are in "poor condition," adding that "additional work using special equipment" would be required before any information could be extracted.
Meanwhile, the air traffic controller (ATC) who was in contact with the doomed airplane prior to the crash, told Russia's Channel One TV that the flight deck crew behaved erratically. "The pilot (FC) wasn't obeying my instructions," Irek Bikbov said. "I informed the pilot (FC) that he had reached a point where he should go down. He confirmed he was going down, but instead he kept climbing." He said the airplane also turned left when he instructed it to turn right, and that the pilots (FC) insisted everything was fine when he asked them what was wrong.
Russian Transportation Minister, Igor Levitin traveled to Perm to inspect the accident site, and defended the country's aviation safety standards during a news conference. He said the 737-500, which 1st flew in 1992, had no known problems prior to Sunday's flight. He ruled out terrorism as a possible cause, explaining that tests conducted on airplane fragments offered "no proof" of explosives.
Russia's Interstate Aviation Committee said engine failure was not the cause of the fatal (AEN) 737-500 crash in Perm, backing away from comments made shortly after the accident by some government officials, that a fire had erupted in one of the engines in flight. "There is no indication of an engine fire or the airplane breaking up in the air," the committee said in a statement. "Both engines were working until the plane hit the ground." It did not cite a cause of the crash, which killed all 88 passengers and crew. Meanwhile, Aeroflot-Nord (AEN) changed its name to "Arkhangelsk Airlines," after (ARO) cut ties to its regional affiliate, banning it from using its name or operating flights under the (SU) code.
The Russian Federal Air Transportation Agency temporarily suspended flights by all 737-500 airplanes, which are equipped with the same navigation system used by the (AEN) 737, that crashed in Perm two weeks before. 6 Russian carriers operate the plane, according to "RIA Novosti," which reported that the ban will remain in force until pilots (FC) from those airlines undergo additional training.
SEE FINAL REPORT - - February 2009. ALSO SEE ATTACHED - - "AEN 2008-09 ACCDT-A."
SEE FINAL RULING BY A RUSSIAN FEDERAL PROSECUTOR - - SEE ATTACHED "FLIGHT INTERNATIONAL" ARTICLE - - "AEN 2008-09 ACCDT RULING 2010-03."
October 2008: Arkhangelsk Airlines (AEN) has suspended operations of its 737-33R (28871, VP-BKT), because its instrument panel includes indicators similar to those on the 737-500 lost last month in an unexplained fatal accident in Perm. (AEN) says the flight deck of the 737-300 features "special" director-indicator pointers on complex flight-control and navigational instruments. "This could be one of the factors that led to the tragic event," it said. Investigators have yet to determine the reasons for last month's loss of the 737-500 during a night-time approach to Perm, which killed all 88 occupants. (AEN) said Yevgeny Bachurin, Chief of the Russian fedral transport agency Rosaviatsia, has ordered the suspension of specific airplanes until flight crews (FC) have been fully trained on the instruments in question. It said it will replace the instrument, and make appropriate arrangements with Boeing (TBC).
February 2009: Russia's Interstate Aviation Committee (IAC) released its final report on last September's Aeroflot Nord (AEN) 737-500 accident near Perm that killed all 88 on board, finding that the pilot (FC) who "lost spatial orientation" had been drinking. (IAC) Deputy Chairman, Alexei Morozov told reporters that an examination "detected the presence of ethyl alcohol in the flight crew (FC) commander's body before his death" and that the captain's "regime of work and rest in the period preceding this aviation accident was a factor behind his overall tiredness and ran counter to the established standards." Investigators concluded that the pilot (FC) misread an attitude indicator and that the airplane, with autopilot and autothrottle turned off, banked to its left before hitting the ground. Morozov stressed that "the direct cause of the accident was the loss of orientation in space" and that it remains the "prerogative of prosecutors" to determine whether a flight crew (FC) member was intoxicated. The controller working the doomed flight told Russian television last year that the pilot (FC) "wasn't obeying my instructions," and officials quickly backed off initial claims that there were problems with the engines. Aeroflot (ARO) cut ties to Aeroflot Nord (AEN) after the accident and said it would not permit the carrier to code share or operate under the Aeroflot (ARO) name, although it owned a 51% stake in the airline and had described it as a "subsidiary" prior to the crash. SEE ATTACHED - - "AEN 2008-09 ACCDT-A" & "AEN 2008-09 ACCDT RULING 2010-03."
(ARO) suffered an embarrassing incident in December when passengers aboard a 767 set to depart Moscow Sheremetyevo for New York (JFK) demanded that the flight crew (FC) be replaced after the captain (FC) delivered a slurred welcome-aboard announcement, causing passengers to suspect he was intoxicated. (ARO) initially suggested that the pilot (FC) may have suffered a stroke but then retreated from those statements, admitting "that his physical condition was not good."
May 2009: 737-505 (27153, VP-BOQ), AerCo leased, ex-(N153BV).
June 2009: Aeroflot (ARO) investor, Alexander Lebedev told "RIA Novosti" that (ARO) faces significant challenges as a result of the financial crisis and has launched insolvency proceedings for Aeroflot (ARO) Cargo and is evaluating elimination of Aeroflot Don (DAU) and Aeroflot Nord (AEN). "After the order of 6 MD-11Fs and 3 737 freighters, (ARO) Cargo made a loss of -$140 million," Lebedev said, adding that (ARO) plans to dissolve the cargo subsidiary and reintegrate it into the mainline. Freight fell -35.1% in the 1st quarter. (DAU) and (AEN) are expected to present restructuring plans and face elimination. (ARO) plans layoffs throughout the company.
Lufthansa Technik (DLH) (LTK) expanded its component support services agreement with Aeroflot (ARO) to "the complete Aeroflot Group," adding Aeroflot Nord (AEN) to a contract already covering mainline and Aeroflot Don (DAU) airplanes. Under the new 5-year-contract, (LTK) will provide its Total Component Support package to 45 737 Classics and A320s.
December 2009: Aeroflot-Nord which more recently was operating as Arkhangelsk Airlines, was officially re-branded as "Nordavia."
June 2010: 737-53A (24754, VP-BXN), Babcock (BBB) leased, ex-(G-GFFF).
August 2010: Nordavia (AEN) is the northern regional subsidiary of Aeroflot (ARO), which was created in 2004 with the acquisition of the assets of Arkhangelsk Airlines. It operates primarily scheduled domestic and regional services from its Arkhangel base.
Parent organization/shareholders: Aeroflot Russian Airlines (ARO) (100%).
Alliances: Aeroflot Russian Airlines (ARO); & Austrian Airlines (AUL).
(IATA) Code: 5N - 316. (ICAO) Code: AUL (Callsign - DVINA).
Main Base: Archangel Talagi Airport (ARH).
Domestic, scheduled destinations: Amderma; Anapa; Apatity; Arkhangelsk; Belgorod; Chelyabinsk; Ekaterinburg; Eysk; Kotlas; Leshukoskoe; Mezen; Moscow; Murmansk; Naryan-Mar; Nizhnevartovsk; Novosibirsk; Omsk; Perm; St Petersburg; Samara; Solovki; Tyumen; Usinsk; & Vologda.
International, scheduled destinations: Simferopol (Ukraine); & Tromso (Norway).
Aeroflot (ARO)) is now taking over control over the airlines previously owned by Rostekhnologii that were supposed to be merged under the "Rosavia" brand. The Rosavia merger project has now been cancelled, but Rostekhnologii has ordered 50 737NG airplanes (and 15 options) regardless, that will then be leased to (ARO) and its new subsidiaries. (ARO) is planning to continue to operate the airlines under separate certificates and brands for now, similar to its subsidiaries, Donavia (DAU) and Nordavia (AEN) and has not yet published any final plan on what role the new subsidiaries will play, although it has indicated some of them might be turned into low-cost or charter carriers. The airlines included in the deal are (KMV) - Kavkazskie Mineralnye Vody, Orenair (ORB), Rossiya (SDM), Saravia, SAT Airlines (SKH), and Vladivostok Air (VLK) that are all under full or majority control of Rostekhnologii. Earlier this year, (ARO) also acquired the remaining 49% in Nordavia (AEN) held by Aviainvest and it now also controls 100% of the Northern Russian regional carrier. (ARO) and Rossiya (SDM) have already entered into a code share agreement on a wide range of domestic routes.
Nordavia (AEN) has added a 15th ex-British Airways (BAB) 737-500 and has at the same time retired its final Tu-134s.
March 2011: Aeroflot (ARO) divested its debt-laden, Nordavia (AEN) subsidiary to a mining company, the world's biggest nickel and palladium producer Norilsk Nickel (which owns another airline called Nordstar (JSC) (also known as "Taimyr Airlines") for a few million dollars ($7 million) just to get it off its hands. (AEN) flies from Moscow (SVO), Murmansk, and Arkhangelsk. (AEN) had previously been valued at $207 million, except $200 was the company's debt.
November 2011: Russian state corporation Rostechnology has completed the asset transfer of 5 regional carriers to Aeroflot (ARO), in a previously announced deal worth RUB2.5 billion/$81 million.
(ARO)’s sister company, Aeroflot-Finance, received 52.156% of Vladivostok Avia (VLK), 51% of Saravia Airlines, 75% -1 share of Rossiya Airlines (SDM), 100% of Yuzhno-Sakhalinsk-based SAT Airlines (SKH) and 100% of OrenAir (ORB). Rostechnology received 3.55% of Aeroflot (ARO) shares.
In 2010, the Russian government decided (ARO) would get 6 airlines belonging to Rostechnology. The 6th carrier, Mineralnye vody-based KMV (KMV), ceased operations this summer and became a part of Donavia (DAU), which is also an (ARO) sister company.
According to an (ARO) statement, the group plans to take 45.5% of the market by 2025. Transport Clearing House VP Marina Bukalova said the company has nearly reached this target. During the 1st 9 months of 2010, (ARO) and its 2 sister companies (Donavia (DAU) and Nordavia (AEN)) had 30% of the market share. During the 1st 9 months of 2011, (ARO) (with (DAU), (VLK), Saravia, (SDM), (SKH) and (ORB), excluding (AEN)) had a 40% of the market.
During the same period in 2011, the (S7) Group ((S7) Airlines (SBR) and Globus (WEG)) had a 13% share, Transaero (TRX) 12%, UTair Group (UTair (TYU) and UTair-Express), 10%. All together, the 4 biggest airline groups have a 75% share. Bukalova said the continuing monopolization and declining competition will have a negative effect on the market.
January 2012: Aeroflot (ARO) has given up its close cooperation with former subsidiary Nordavia (AEN) by the end of October and now operates all of its services from Moscow Sheremetyevo to Anapa, Astrakhan, Ekaterinburg, Novosibirsk, Samara, Surgut, Ufa, and Volgograd with its own (ARO) airplanes. Aeroflot (ARO) however, still code shares on Nordavia (AEN)’s own routes from Moscow Sheremetyevo to Arkhangelsk, Murmansk, Naryan-Mar, Norilsk and Syktyvkar.
Nordavia (AEN) has introduced 2 new routes from Norilsk:
Norilsk - Ekaterinburg - Mineralnye Vody: weekly 737-500 service (already launched);
Norilsk - Krasnoyarsk: 2x-weekly 737-500 service has started on November 1.
March 2012: Nordavia (AEN) launched 4x-weekly, Usinsk – Moscow Sheremetyevo 737-500 service.
June 2012: NordStar (JSC) has added a 1st 737-300 (28871, VP-BKT) to its fleet of 9 737-800s. The airplane was previously operated by sister carrier, Nordavia (AEN).
April 2013: Aeroflot (ARO) reported 2012 net income of +$166 million, down -66% from the year-ago period. (ARO) said the profit drop was due to 2011 share sales in several subsidiaries, including Moscow Insurance Company, Nordavia Airline (AEN) and Sheremetyevo Refueling Complex, among others. Also, in 2012, (ARO) included data from its subsidiaries; (ARO) said not all subsidiaries are profitable, but it did not specify which were loss-making.
Several carriers in different Russian regions joined (ARO) at the end of 2011, including Saint Petersburg-based, Rossiya Airlines (SDM), OrenAir (ORB), Vladivostok Avia (VLK) and (SAT) Airlines (SKH) in Russia’s Far East.
Aeroflot (ARO)’s 2012 revenue rose +51% year-over-year to $8.13 billion. Revenue from the core business increased +59% to $7.1 billion due to passenger growth. In 2012, it carried 17.7 million passengers, up +24.6% from 2011.
737-59D (25065, VP-BPK), returned and now operated by KaiserAir (KAI), Oakland, California, USA.
August 2015: Nordavia (AEN) begins scheduled international operations this month.
November 2016: News Item A-1: Russian aviation authorities have offered the 6 airlines participating in the "Kaliningrad subsidy" program a chance to further develop the Kaliningrad network and sell more subsidized tickets via their websites, using fewer agencies.
In 2016, 6 carriers: Aeroflot (ARO), Sibir (which operates under the (S7) Airlines (SBR) brand), UTair (TYU), Ural Airlines (URL), Red Wings (RWZ) and Nordavia (AEN)) operated routes from Kaliningrad to Moscow and Saint Petersburg within the program framework. Russia launched the Kaliningrad subsidy program in 2011, which runs from May 15 through October 15 each year.
According to Russia’s Federal Air Transport Agency, Rosaviatsia, in 2015, airlines carried 170,000 passengers, down -17% from 205,000 in 2014.
Kaliningrad is a Russian exclave situated west of the country and does not border the main territory. It is surrounded by Poland and Lithuania.
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AEN-737-53C - 2011-09
0 737-33R (CFM56-3C1) (2900-28871, /97 VP-BKT), SOJITZ LSG LSD 2008-06, TO NORDSTAR (JSC) (2012-06). 136Y.
2 737-5YO (CFM56-3B1) (2220-25185, /92 VP-BQL 2006-11; 2260-25191, /92 VP-BRN 2006-12), EX-(SKP), (GEF) LSD. 110Y.
1 737-5YO (CFM56-3B1) (2236-25186, /92 VP-BQI 2006-08), AIRPLANES GROUP LSD 2006-08. 10C, 98Y.
2 737-5YO (CFM56-3C1) (2286-25288, /92 VP-BRK - SEE PHOTO 2007-07), EX-(SKP), AIRPLANES GROUP LSD. 130Y.
1 737-5YO (CFM56-3C1) (2288-25289, /92 VP-BRI, 2007-07), EX-(SKP), (GEF) LSD. 12C, 98Y.
1 737-505 (CFM56-3C1) (1792-24650, /89 VP-BOI), (BBB) LSD 2009-02. 110Y.
1 737-505 (CFM56-3C1) (1842-24651, /90 VP-BRP), (DEA) LSD 2007-08. 120Y.
1 737-505 (CFM56-3C1) (2229-25789, VP-BKU), EX-(G-GFFB). (DEA) LSD 2009-07. 10C, 98Y.
1 737-505 (CFM56-3C1) (2353-25792, /92 VP-BKO), SOJITZ LSG LSD 2008-05. 110Y.
1 737-505 (CFM56-3C1) (2449-27155, /93 VP-BKV), (DEA) LSD 2009-06. 10C, 98Y.
1 737-505 (CFM56-3C1) (27513, VP-BOQ), AERCO LSD 2009-05, EX-(N153BV). 110Y.
1 737-53A (CFM56-3C) (1868-24754, /90 VP-BXN), (BBB) LSD 2010-06. EX-(G-GFFF). 110Y.
1 737-53C (CFM56-3C1) (2041-24826, /91 VP-BRG), EX-(SKP), (DEA) LSD. MAINTENANCE BY LUFTHANSA TECHNIK SOFIA. 10C,98Y.
1 737-53C (CFM56-3C1) (2243-24827, /92 VP-BRE, 2007-03 - - SEE PHOTO - - "AEN-737-53C - 2011-09"), EX-(SKP), (DEA) LSD. MAINTENANCE BY LUFTHANSA TECHNIK SOFIA. 130Y.
1 737-59D (CFM56-3C1) (1969-25038, /90 VP-BOH; 2028-25065, /91 VP-BKP), (BBB) LSD 2008-03. 25065; RTND & OPERATED BY KAISERAIR (KAI) 2014-05. 12C, 96Y.
1 737-59D (CFM56-3B1) (1872-24695, /90 VP-BXM), (BBB) LSD 2008-07. 110Y.
5 AN-24RV (AI-24) (29307703, /72 RA-47199; 47310007, /74 RA-46528; 47309202, /74 RA-46651; 47309508, /74 RA-46667; 57310305, /75 RA-47305), 42Y.
1 AN-26B (AI-24VT) (12806, /83 RA-26135), FREIGHTER.
1 AN-26BRL (AI-24VT) (12002, /82 RA-26104), OPS IN RED POLAR COLORS & ARCTICA TITLES. ICE DETECTOR.
00 TU-134A-3 (D-30-III) (49825, /77 RA-65052; 49898, /77 RA-65066; 60081, /77 RA-65082; 60090, /77 RA-65083; 60115, /77 RA-65084; 60257, /78 RA-65096; 60297, /78 RA-65103; 60332, /78 RA-65018; 60430, /78 RA-65116), ALL RTRD 2010-08. 76Y.
4 TU-154B-2 (NK-89-2U) (365, /79 RA-85365; 386, /79 RA-85386; 468, /81 RA-85468; 551, /82 RA-85551), 164Y.
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AEN-1ST DPTY DG-JUN08
AEN-DPTY DG S CD-JUN08
ALEXANDER KANISHEV, CHAIRMAN.
OLEG USMANOV, DIRECTOR GENERAL.
YURIY SHABALIN, DEPUTY DIRECTOR GENERAL, FINANCE & COMMERCE.
VLADIMIR BELOV-BELIKOV, DIRECTOR OPERATIONS & HEAD PRODUCTION.
EUGENIJ MIRONOV, DEPUTY DIRECTOR GENERAL, STRATEGIC & CORPORATE DEVELOPMENT.
KONSTANTIN ABRAMOV, DEPUTY DIRECTOR GENERAL, QUALITY & SAFETY.
SERGEI KHARITONOV, DIRECTOR STRATEGIC & CORPORATE DEVELOPMENT.
VITALIJ SHAKHOV, HEAD SALES & COMMERCE.
DMITRY PUNANOV, HEAD HUMAN RESOURCES (HR).