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CRH-2004-02 - A320-214 NEW LIVERY
CRH-2004-03- A319 ATR42
CRH-2004-04 - A319
FOUNDED IN 1989 AND STARTED OPERATIONS IN 1991. FORMERLY ZAGAL - ZAGREB AIRLINES. DOMESTIC, REGIONAL & INTERNATIONAL, SCHEDULED AND CHARTER, PASSENGER, JET AIRPLANE SERVICES.
HR-10000 ZAGREB, CROATIA
Croatia was established in 1991, it covers an area of 56,538 sq km, its population is 4.8 million, its capital city is Zagreb, and its official language is Croatian.
APRIL 1993: TO AMSTERDAM, BERLIN, BRUSSELS, STUTTGART, DUBLIN, DUSSELDORF, FRANKFURT, ISTANBUL, LONDON, MOSCOW, MUNICH, PARIS, PRAGUE, ROME, SKOPJE, TIRANA, COPENHAGEN, VIENNA, AND ZURICH.
582 EMPLOYEES (INCLUDING 82 FLIGHT CREW (FC) & 94 MAINTENANCE TECHNICIANS (MT)).
SHAREHOLDERS: INA OIL, ZAGREB AIRPORT, CROATIAN PRIVATIZATION FUND, AND ENIKON - ZAGREB.
TO LEASE 767'S FROM SCANDINAVIAN AIRLINES (SAS), WITH EXTENDED TWIN-ENGINE OPERATIONS (ETOPS) INTEREST.
APRIL 1994: 2 737-230's (JT8D-15), EX-LUFTHANSA (DLH), WITH CATEGORY IIIA & OPTIONS FOR NORDAM HUSHKITS, AND FLEET PLANS FOR +7 737'S.
NOVEMBER 1994: 767-300ER FINAL SPECIFICATION NEGOTIATIONS.
JANUARY 1995: 1994 = +$1.38 MILLION (-$2.13 MILLION).
JANUARY 1996: 1995 = +1.4% (RPK) TRAFFIC, -0.2% PASSENGERS (PAX), +5.3% (FTK) FREIGHT TRAFFIC.
AUGUST 1996: TO SARAJEVO (ATR42, 42 PAX).
NOVEMBER 1996: WILL PROBABLY SHOW A PROFIT THIS YEAR WITH THE ADRIATIC RESORT AREA TOURIST TRAFFIC BACK TO NORMAL. GOVERNMENT IS UNLIKELY TO DECIDE ON NEW AIRPLANES UNTIL LATE 1996.
JANUARY 1997: THE GOVERNMENT DECIDED TO ACQUIRE AIRBUS (EDS) AIRPLANES, BUT NOT UNTIL 1999. POSSIBLE 4 747-400'S, EX-LUFTHANSA (DLH) FOR INTERIM. $280 MILLION 6/10 ORDERS (JANUARY 1998) A319'S.
MAY 1997: KRESIMIR VALASIC, TECHNICAL DIRECTOR. VANJA ROLLER, ENGINEERING MANAGER.
MAY 1997: 674 EMPLOYEES (INCLUDING 96 FLIGHT CREW (FC) & 110 MAINTENANCE TECHNICIANS (MT)).
1 A320-211 (258), EX-SUDAN AIRWAYS (SUD), 3 YEAR LEASED FROM AIRBUS (AIFS).
JUNE 1997: IVAN MISETIC, PRESIDENT & CEO.
JULY 1997: 1996 = +$4.17 MILLION (+$3.43 MILLION) (NET PROFIT).
OCTOBER 1997: TO TEL AVIV, AND MADRID.
NOVEMBER 1997: CODE SHARE WITH MALAYSIA AIRLINES (MAS), KUALA LUMPUR TO ZAGREB, VIA VIENNA (777).
JANUARY 1998: BECOMES 27TH MEMBER OF ASSOCIATION OF EUROPEAN AIRLINES (AEA).
1997 = 875,000 PASSENGERS (PAX) (+6.3%).
1ST OF 6 A319'S (CFM56-6), "ZADAR" AFTER CITY ON CROATIAN COAST, 132 PAX.
APRIL 1998: 674 EMPLOYEES (INCLUDING 96 FLIGHT CREW (FC) & 110 MAINTENANCE TECHNICIANS (MT)).
JUNE 1998: 1 A319 (CFM56-5B/P) DELIVERY.
AUGUST 1998: SWITCHED 1 ORDER A319 TO 1 A320, FOR 5 A319'S, &
1 A320 ORDERS.
SEPTEMBER 1998: FISCAL YEAR (FY) 1997 = -$21.62 MILLION (-$4.1 MILLION).
OCTOBER 1998: 1ST 6 MONTHS = 254 MILLION (RPK) TRAFFIC (+14.8%), 45.1% LF LOAD FACTOR (-2.4), 968,000 (FTK) FREIGHT TRAFFIC (-.1%), 387,000 PASSENGERS (PAX) (+9%).
NOVEMBER 1998: 1/1 ORDER (JUNE 1999) CL-415.
JANUARY 1999: 737-230'S (22118; 22634) SOLD TO SABENA NATIONWIDE (NWR), AFRICA.
1998 = 920,000 PASSENGERS (PAX) (+8%).
APRIL 1999: 820 EMPLOYEES (INCLUDING 99 FC & 127 MT).
JULY 1999: SRDAN COP, ENGINEERING MANAGER, REPLACES VANJA ROLLER, NOW MAINTENANCE MANAGER.
737-230 (704-22118) SOLD TO AVIATION SYSTEMS INTERNATIONAL, FLORIDA.
AUGUST 1999: 3 737-230'S (22116; 22119; 22140) SOLD TO AVIATION SYSTEMS INTERNATIONAL, FLORIDA, WHO SUBSEQUENTLY SOLD (22116) TO AIR SLOVAKIA (SLO), & (22140) TO NATIONWIDE (NWR).
SEPTEMBER 1999: PLANS TO REPLACE 2 737-200'S WITH A320'S BY END OF 1999, FOR FLEET OF 2 A319'S, 3 A320'S, & 5 A310-300'S.
1ST 8 MONTHS = 418.07M RPK (-.5%), 1.23M FTK (-4.7%), 609K PAX (+1.6%).
NOVEMBER 1999: 1998 = -$1.05M (-$21.62M).
JANUARY 2000: 1 737-200 (22119) SOLD TO COMAIR (CML).
APRIL 2000: 863 EMPLOYEES (INCLUDING 107 FC, 164 CA, & 131 MT).
MAY 2000: 1 B AE 146 (2048), FLIGHTLINE WET-LEASED, UNTIL 6/00.
JUNE 2000: 1 A320-200 (CFM56-5B4/P) (1237, 9A-CTK), & 1 A319
(CFM56-5B6/P) (1252, 9A-CTL) DELIVERIES.
JULY 2000: 1999 = -$17.82M (-$1.05M): 603M RPK (+2.4%); 1.76M FTK (-.9%); 864K PAX; 863 EMPLOYEES (-2.1%).
RETURNED 1 B AE 146-200 TO FLIGHTLINE.
OCTOBER 2000: 1ST 6 MONTHS = 304.11 Million RPK (+25.7%); 1.17 Million FTK (+33.1%); 436,000 PAX (+20.9%).
MARCH 2001: 2000 = 762.57 Million RPK (+19.3%), 2.58 Million FTK (+29.4%), 1.06 Million PAX (+15.4%).
APRIL 2001: 842 EMPLOYEES (INCLUDING 107 FC, 164 CA, & 131 MT).
AUGUST 2001: (email@example.com). SITA: ZAGDDOU.
OCTOBER 2001: CODE SHARE WITH SABENA (SAB) TO BRUSSELS AND WITH AUSTRIAN AIRLINES (AUL) TO VIENNA.
NOVEMBER 2001: 3RD Q = 76.4 Million RPK (+17.4%); +7.5% ASK; 64.6% LF (+5.5); 187,000 FTK (-4.6%).
JANUARY 2002: CANCELS ITS 6 - 10 AIRBUS A310/A320 ORDERS.
2001 = -$11.58 Million (-$24.77M): 921.96 Million RPK (+16.7%); 2.75 Million FTK (+6.5%); 1.24 Million PAX (+12.9%).
APRIL 2002: 878 EMPLOYEES (INCLUDING 111 FC; & 132 CA).
(TELEPHONE: +385 (1) 616 0066). (FAX: +385 (1) 617 6845).
MAIN BASE: ZAGREB (ZAG).
October 2002: To Berlin (Tegel).
December 2002: 3 year, heavy maintenance contract to Shannon Aerospace, for A319's and A320's starting in 1/03.
March 2003: 2002 = 983.11 Million RPK (+6.5%); 1.32 Million PAX (+6.3%); 56.5% LF; 2.69 Million FTK (-2.4%).
April 2003: 977 employees. SITA: ZAGDDOU.
June 2003: Code share with SN Brussels (DAT), from Zagreb and Split, to Brussels (A319 or B Ae 146, 2 class, 5/week).
July 2003: 1,050 employees.
September 2003: 2002 = 983 Million RPK (+6.6%); 1.3 Million PAX (+5.6%).
2002 TOP WORLD AIRLINES TRAFFIC RPK (Million):
201 (SKM) 1,132; 202 (LUX) 1,104; 203 (ACE) 1,087; 204 (BMR) 1,051; 205 (TRX) 1,000; 206 (CRH) 983; 207 (NOD) 972; 208 (JAT) 972; 209 (ASY) 969; 210 (GHN) 942; 211 (TRANS STATES A/L) 861M; 212 (SAS) COMMUTER) 854M; 213 (PORTUGALIA) 827; 214 (ADR) 794; 215 (PIE) 789; 216 (MIB) 771.
December 2003: In 3/04, Zadar - Zurich (ATR 42, weekly).
February 2004: In 3/04, Rijeka - London (LHR) (seasonal, weekly). In 4/04, Dubrovnik - Amsterdam (A319, seasonal, weekly). In 5/04, Zadar - Amsterdam (A319, seasonal weekly). In 6/04, Dubrovnik - Glasgow (seasonal, weekly).
Will lease 1 A319-100 from Lufthansa (DLH) for the summer season.
April 2004: Plans to join Star Alliance in 2005.
June 2004: In 11/04, Zagreb - Milan (MXP) (ATR 42, weekdays).
July 2004: 2003 = +$2.26 Million ((-$3.03M): 1.08 Billion RPK (+10.2%); 60.7% LF; 1.47 Million PAX (+11.1%); 2.63 Million FTK (-2.2%).
Zagreb -Athens, Rhodes, Santorini, & Tunis (weekly charters for local tour operators).
September 2004: Adria Airways (ADR) and Croatia Airlines (CRH) became the 2nd & 3rd airlines to receive approval to join the Star Alliance as regional members. (CRH) serves 26 European destinations with 430 weekly flights using a fleet of 11 airplanes.
December 2004: In 3/05, Dubrovnik - Dublin (2/week), Split - Dublin (weekly).
February 2005: Selects Lufthans Systems for integrated range of solutions from Airline Flight Support portfolio including Lido OC, Lido Route Manual, SkyBook, Slot Handling & the TOPAS takeoff performance software. In the 1st stage, Lufthansa Systems will implement Lido OC & SkyBook in 4/05.
April 2005: 1,022 employees (including 127 FC, & 172 CA).
A320-212 (671, 9A-CTM), (ILF) leased.
November 2005: Croatia Airlines (CRH) added Dubrovnik - Paris and Split - Paris service as part of its winter schedule. (CRH) will inaugurate nonstop service from Pula to Zurich on May 6th. The airline will operate 1 weekly flight on Saturdays using an ATR 42.
1st 9 months = 984.99 million RPK (passenger traffic) (+4.4%); 1.78 Billion FTK (freight traffic) (-3.1%); 1.25 Million passengers (+1.7%).
December 2005: Croatia Airlines (CRH) will inaugurate nonstop service from Dubrovnik to Brussels on Apr 30th. The airline will operate a weekly flight on Sundays using the A319.
January 2006: Full year 2005 = Passenger traffic 1.20B (RPK) (+3.5%); Freight traffic 2.40B (FTK) (-1.1%); 1.56M passengers (+1.6%).
February 2006: Star Alliance member carriers at Paris (CDG) Terminal 1 have begun moving into new check-in Hall 4, the alliance announced last week. Thai Airways (TII) and bmi (BMA) already are using the new Star Alliance facilities and Adria Airways (ADR), All Nippon Airways (ANA), Croatia Airlines (CRH), (LOT) Polish Airlines, Lufthansa (DLH) and (SAS) Scandinavian Airlines will relocate by the end of the month. There are 24 check-in desks currently available. Singapore Airlines (SIA), United Airlines (UAL), US Airways (AMW)/(USA) and Varig (VAR) will start making use of the new facilities in 2008 once additional areas of the terminal are refurbished. Star Alliance-branded self-service check-in units will become available in March to customers of select alliance carriers.
Austrian (AUL) and Croatia Airlines (CRH) will increase codeshare operations on the Vienna - Split route to 9x-weekly and on Vienna - Dubrovnik to 8x-weekly flights. In addition, Croatia Airlines (CRH) said it will close its Split - Munich and Zagreb - Prague services by the end of March.
March 2006: Alitalia (ALI) (AZ/Rome Fiumicino) will end its code share agreements with Bulgaria Air (LZB) (FB/Sofia) and Croatia Airlines (CRH) (OU/Zagreb) by the end of March.
June 2006: Croatia Airlines (CRH) signed a codeshare agreement with SN Brussels Airlines (DAT) on its Dubrovnik - Brussels service.
October 2006: As the flag carrier of Croatia, Croatia Airlines (CRH) links the capital Zagreb to domestic and European destinations.
Employees = 1,037 (including 117 Flight Crew (FC); 173 Cabin Attendants; & 195 Maintenance Technicians (MT)).
(IATA) Code: OU -831. (ICAO) Code: CTN - CROATIA.
Parent organization/shareholders: Republic of Croatia (94.76%); State Agency for Deposit Insurance & Bank Rehabilitation (2.15%); other shareholders (1.64%); & Croatian Privatization Fund (1.45%).
Alliances: Star Alliance; Air France (AFA); Alitalia (ALI); (CSA) Czech Airlines; Lufthansa (DLH); SN Brussels Airlines (DAT),; & (THY) Turkish Airlines.
Main Base: Zagreb Airport (ZAG).
Domestic, scheduled destinations: Dubrovnik; Pula; Split; Zadar; & Zagreb.
International, Scheduled Destinations: Amsterdam; Brussels; Frankfurt; Istanbul; London; Milan; Mostar; Munich; Paris; Prague; Rome; Sarajevo; Skopje; Vienna; Warsaw; & Zurich.
November 2006: 1st 9 months = 987.32 million passenger traffic +0.2 (RPK); 1.58 million freight traffic -11.4% (FTK), 1.25 million passengers -0.3%.
January 2006: In 2006, Croatia Airlines (CRH) had 1.22 billion (RPK)s passenger traffic (+1.7%); 2.1 million (FTK)s, and 1.58 million passengers (+1.4%).
February 2007: Lufthansa (DLH) Technik (LTK) and Croatia Airlines (CRH) signed agreements under which (LTK) will subcontract overflow 3rd-party "C" checks to Croatia (CRH) and exchange personnel. In addition, Croatia (CRH) will send landing gear on its 4 A319-100s and 4 A320-200s to Hamburg for Maintenance Repair & Overhaul (MRO) and exchange.
April 2007: (SAS) Scandinavian Airlines and Croatia Airlines (CRH) entered into a code share partnership on (SAS) routes from Oslo Gardermoen, Stockholm Arlanda and Copenhagen to Frankfurt, Munich, Vienna, Amsterdam and Zurich, and connecting flights on Croatia (CRH)'s services to Zagreb and Split. Croatia (CRH) is a Star Alliance regional member.
May 2007: Starting July 23rd, Split - Bologna, using A319s, and stops on September 3rd.
June 2007: Austrian Airlines (AUL) announced it is moving to the Star Alliance (SAL) Common Information Technology (IT) Platform (CITP) for its inventory and check-in systems. The (CITP) is hosted by Amadeus for participating Star member (SAL) carriers and is based on the Altea customer solutions suite. Austrian (AUL) joins Lufthansa (DLH) and United (UAL), as well as regional member carriers Adria Airways (ADH) and Croatia Airlines (CRH) in choosing to migrate to the new platform, expected to occur by mid-2009.
Croatia Airlines (CRH) ordered 4 76-seat Dash 8-Q400s with options on +2 more, Bombardier announced. Firm orders are worth an estimated $105 million at list prices. The turboprops will replace 3 48-seat ATR 42s in the airline's fleet, which also includes 4 A320s and 4 A319s. Croatia Airlines (CRH) President & (CEO) Ivan Misetic said the Dash 8-Q400 was the "obvious choice for our shorter-range routes, which require an increase in capacity and allow us to fly some of the longer routes which are not suited for the Airbus airplanes." The transaction brought the number of worldwide Dash 8-Q400 commitments to 250, Bombardier said.
July 2007: United Airlines (UAL) reached a code share agreement with Star Alliance (SAL) partner, Croatia Airlines (CRH). (UAL) said that subject to USA government approval, it "will begin offering code share flights" to Zagreb, Split and Dubrovnik, while Croatia (CRH) customers will have access to Washington Dulles, San Francisco, Los Angeles and Chicago O'Hare.
November 2007: 1st 9 months = 1.037 billion (RPK)s (+5.1%) traffic; 1.61 million (FTK)s (+2.1%) freight traffic; 1.34 million passengers (+7.2%).
January 2008: 2007 statistics: 7.68 billion (RPK)s passenger traffic +8.5%; +1.5% capacity (ASK)s; +4.2 load factor for 64.7% LF. SEE ATTACHED COMPARISON CHART TO SELECTED OPERATORS - "CRH-2007-STATS."
May 2008: Lufthansa Technik (DLH) (LTK) won a contract from Croatia Airlines (CRH) to provide component support for its 4 Dash 8-Q400s, plus two soon to be delivered. It will be (LTK)'s 1st time working on the turboprop.
1st Dash 8-Q400 (4205, 9Q-CQA) delivery - SEE ATTACHED PHOTO - - "CRH-Dash 8-Q400-MAY08."
August 2008: Rockwell Collins said Croatia Airlines (CRH) selected its (HGS) Head-up Guidance System for (CRH)'s Dash 8-Q400s plus 2 option airplanes.
September 2008: The USA (FAA) announced that Croatia has been designated Category 2 and "does not comply with international safety standards" set by the (ICAO). The (FAA) assessed Croatia's civil aviation authority in January. It said the Croatian government is "working diligently to correct all areas of concern," without elaborating.
Croatia Airlines (CRH) announced a partnership with Privredna banka Zagreb and PBZ Card, that will allow passengers to pay for tickets at nearly 400 Privredna (ATM)s. Customers who make a reservation over the telephone or at a (CRH) branch office, will have the option of receiving a code allowing them to pay later at an (ATM) using American Express, MasterCard, Maestro, Visa, or Visa Electron.
Croatia Airlines (CRH) signed an order for 2 Dash 8-Q400 NextGens plus 4 options, in a deal valued at $57 million, possibly rising to $180 million, if all options are exercised.
October 2008: Lufthansa (DLH) Systems said Croatia Airlines (CRH) selected its Lido eFlightBag solution featuring cockpit processing intelligence and paperless technology.
Croatia Airlines (CRH) ordered 4 A319s powered by (CFM56-5)s and seat 132Y in economy.
November 2008: 1st 9 months = 1.1 billion (RPK)s traffic (+6.1%); 1.77 million (FTK)s (+9.7%); 1.47 million passengers (+10%).
World nations currently rated Category 2 by the USA (FAA) under the agency's International Aviation Safety Assessment (IASA) program are: Bangladesh, Belize, Ivory Coast, Croatia, Democratic Republic of Congo, Gambia, Ghana, Guyana, Haiti, Honduras, Indonesia, Israel, Kiribati, Montenegro, Nauru, Nicaragua, Paraguay, Philippines, Serbia, Swaziland, Ukraine, Uruguay and Zimbabwe. The (FAA) rating prevents nation's airlines being allowed to fly into the USA. They have the option to fly to the USA with an airline who is approved under Category 1.
The (FAA) states that a Category 2 rating "may involve a country lacking laws or regulations necessary to oversee air carriers in accordance with international standards, or that its civil aviation authority does not meet international standards in one or more areas such as technical expertise, trained personnel, record keeping, or inspection procedures."
January 2009: The Association of European Airlines (AEA) announced that Croatia Airlines (CRH) President & (CEO) Ivan Misetic will chair the organization this year, succeeding (KLM) President & (CEO) Peter Hartman.
January 2010: The Association of European Airlines (AEA) admitted airBaltic (BAU), Aegean Airlines (CRM) and Montenegro Airlines (MNO) as members. It now comprises 36 carriers. The (AEA) also announced that British Airways (BAB) (CEO), Willie Walsh will serve as the organization's Chairman in 2010, succeeding Croatia Airlines (CRH) President & (CEO) Ivan Misetic.
March 2010: Dash 8-402 (4301, 9A-CQF), delivery.
April 2010: Dash 8-402 (4300, 9A-CQE "Zagorje"), delivery.
June 2010: Lufthansa Systems said Croatia Airlines (DLH) has received operational approval from the Croatian Aviation Safety Authority to fly using its paperless Lido/FlightBag solution.
August 2010: Croatia Airlines (CRH) has returned 1 of its 4 A320-200s and has terminated several seasonal services from the Adriatic Coast and Zagreb as a result of the influx of low-cost carriers (LCC)s. (CRH) no longer serves its routes from Dubrovnik to London Gatwick, from Pula to London Gatwick and Paris (CDG), from Rijeka to London Heathrow and from Zagreb to Gothenburg Landvetter and Osijek this summer season. (CRH) has also given up plans to serve Belgrade from Zagreb. Lufthansa (DLH) and Turkish Airlines (THY) are reportedly considering investments in the financially troubled Star (STM) Alliance carrier.
November 2010: Srecko Simunovic Senior VP Marketing is appointed CEO, replacing Ivan Misetic, who is resigning to join Atlantic Grupa.
January 2011: The USA (FAA) upgraded Croatia to a Category 1 safety rating, up from the Category 2 rating it received in September 2008, following a reassessment of the country's civil aviation authority. Croatia now complies with international safety standards set by (ICAO), the (FAA) said.
An International Aviation Safety Assessment Category 2 rating means that the country either lacks regulations necessary to oversee air carriers in accordance with minimum international standards, or that its civil aviation authority was deficient in one or more areas, the (FAA) stated. With the upgrade in safety rating, Croatian air carriers are now able to add new service to the USA.
May 2011: Croatia Airlines reinstated 3x-weekly Zagreb to Istanbul Ataturk A319 service, 12 years after it last operated the route.
January 2012: Croatia Airlines (CRH) has announced new routes for the upcoming summer season:
Zadar to Paris (CDG): weekly seasonal A319-100 service starting on May 1;
Zagreb to Athens: 2x-weekly A319-100 service resuming on April 22 (in addition to 2x-weekly service via Dubrovnik).
(CRH) will however no longer operate seasonal services from Dubrovnik to Belgrade next summer. It is considering adding Moscow to its network in 2012 and to launch seasonal services between Split and Belgrade. (CRH) and Adria Airways (ADR) have signed a cooperation agreement that will see both airlines using airplanes of the other carrier on some of the routes as required.
May 2012: Croatia Airlines (CRH) started a new route to Paris Charles de Gaulle Airport from Zadar on Croatia’s Adriatic coast. (CRH) launched a new route to Frankfurt from Zadar.
Croatia Airlines (CRH) hosted a 2 day meeting of the region's carriers including Adria Airways (ADR), Jat Airways (JAT) and Montenegro Airlines (MNO) to explore how the loss making carriers could cooperate better. The carriers agreed to regularly meet and to come up with options to better utilize their fleets and to optimize schedules and pricing to allow for better connections between the airlines. Prior to this meeting, the Croatian government had more optimistically called on the carriers to come up with a plan to form a multinational holding company that would take control and centrally manage all of the carriers.
(CRH) has started to put its fleet sharing agreement with Adria Airways (ADR) into action and is now using (ADR) CRJ-200s on some of its flights between Zagreb Pleso (ZAG) and Istanbul Atatürk/Yesilköy International (IST) airports.
June 2012: Croatia Airlines (CRH) has reportedly declared its interest in the 49% stake in B & H Airlines (BOS) recently handed back by Turkish Airlines (THY) to the government of Bosnia-Herzegovina. (CRH) had previously also been interested in becoming the government's partner back in 2008 when the stake was sold to (THY).
August 2012: Croatia Airlines (CRH) will lease 2 30 seat turboprops according to a report by "EX-YU Aviation News" indicating that the airplanes would be used for new scheduled services from Osijek (OSI) to both Split Kastel (SPU) and Zagreb Pleso (ZAG) airports, and subsidized by the Croatian government.
October 2012: Croatia Airlines (CRH) has announced that its order for +4 A319-100s originally placed in 2008 would be reconsidered as part of a new restructuring plan currently being finalized. The A319-100 deliveries had already been delayed several times with the airplanes currently scheduled to be handed over to (CRH) in 2014.
November 2012: Croatia Airlines (CRH) lost almost -$2 million for the 1st 9 months of 2012.
(CRH) will receive approximately $135 million USD in fresh equity capital from the Croatian government as part of a capital increase. The investment is part of a turnaround plan to make the national carrier profitable from 2013 with (CRH) also planning to gradually cut -10% of its staff within the next 2 years.
April 2013: Croatia Airlines (CRH) pilots (FC) have threatened to strike after refusing to sign a collective agreement calling for a -20% pay cut.
According to the "Croatian Times," talks between the management and pilots (FC) broke down on March 28. No strike date has been given. Croatia Airlines (CRH) employs 137 pilots (FC).
The financially troubled Star (SAL) Alliance member and other carriers in the Balkan region (including Serbian flag carrier (JAT) Airways and Slovenia-based Adria Airways (ADR)) are struggling for survival. Further bankruptcies can be expected as governments have less money available for its mostly state-owned carriers.
(CRH) operates 4 A319s, 3 A320s and 6 Bombardier Dash 8-400s, according to its website. It was founded in 1990.
May 2013: Croatia Airlines (CRH) commenced seasonal 2x-weekly flights from Pula (PUY) to Frankfurt (FRA) in Germany on April 30. Services on the 700 km route are operated using A319s. (CRH) commenced services on the 1,000 km route from Split (SPU) to Kassel (KSF) on May 9, making the German city its 5th destination in the country this summer. Weekly (Thursday) departures are offered on the route and operated using Dash 8-Q400s.
As the strike by Croatia Airlines (CRH) pilots (FC) and flight attendants (CA) over pay cuts stretched into its 3rd day, Minister of Transport, Sinisa Hajdas Doncic said (CRH) would go bankrupt if the restructuring plan is not put into action.
The walkout continued May 16th, as management and unions failed to reach a deal on new contracts after two days of negotiations.
Local newspapers reported the restructuring measures include plans to cut around -200 employees and salaries to 40%, according to unions.
“If the restructuring plan is not implemented, (CRH) will go bankrupt,” Doncic has been quoted by several media outlets as saying.
In the meantime, (CRH) is posting a special schedule on its website.
(CRH) said the indefinite strike is causing only a partial disruption of flight operations. “Most passengers will be carried on scheduled Croatia Airlines (CRH) flights and the rest will be transferred to flights of partner airlines or carried aboard leased airplanes,” (CRH) said on its website.
(CRH) pilots (FC) have settled their dispute with the airline and ended their part of strike action that began in conjunction with the flight attendants (CA) unions on May 14. However, flight attendants (CA) remain on strike.
(CRH), which announced schedule changes for May 22, said 3 early morning flights (Prishtina to Zagreb, Skopje to Zagreb, and Pula to Zadar) have been canceled. Passengers booked on the Zadar to Zagreb flight will be accommodated on the early morning flight from Split.
The unions called the strike in protest against planned salary cuts and layoffs that are part of restructuring efforts by the loss-making state carrier as it prepares for membership in the European Union (EU).
Star (SAL) Alliance member (CRH), which was founded in 1990, operates 7 A319/A320s and 6 Bombardier Dash 8-Q400s. (CRH) has largely survived on government subsidies, which will no longer be allowed after Croatia joins the European Union (EU) on July 1.
(CRH)'s flight attendants (CA) have reached an agreement with management, ending a nine-day strike that started May 14. Pilot (FC) and flight attendant (CA) unions called the strike to protest planned salary cuts and layoffs, which are part of restructuring efforts by the loss-making state carrier. No details on the agreement have been released.
Operations returned to normal throughout its network on Thursday, May 23. Earlier, (CRH) pilots (FC) had settled their dispute with the airline and ended their strike action.
So far it is unclear how many of the 1,500 employees will be laid off. Local newspapers reported restructuring efforts include plans to cut around -200 employees and salaries -40%, according to the unions, as (CRH) prepares for membership in the European Union (EU).
Minister of Transport, Sinisa Doncic said earlier (CRH) faces bankruptcy if it does not move forward with restructuring.
The carrier’s debt is estimated at €150 million/$194 million.
June 2013: Croatia Airlines (CRH) has tentatively cancelled a 2008 order for 4 A319-100s as part of cost cutting measures. Their delivery was repeatedly delayed over a period of several years owing to Zagreb's alleged inability to find EUR135million in financing needed to acquire the airplanes. The 1st jet was planned to have arrived in Zagreb in 2015 having been pushed back from 2012. The deferral of the delivery date has already cost the airline EUR9.1million, while the cancellation of the order will now attract a further EUR5.6 million in late cancellation charges from Airbus (EDS). Meanwhile, (CRH) will operate a fleet of 12 airplanes this summer with one A320-200, (258, 9A-CTF), to be leased out next month to Syphax Airlines (SYA). Reportedly, a Fokker F 100 will be leased from fellow Croat operator, Trade Air (8P, Zagreb), to cover the anticipated summer surge in demand.
July 2013: A320-211 (258, 9A-CTF) leased to Syphax Airlines (SYA).
October 2013: Croatia Airlines (CRH) will begin deploying NavAero's tablet electronic flight bag (EFB) system in early 2014 on its A319/A320 and Bombardier (BMB) Dash 8-Q400 fleets, following a new contract signed with the (EFB) provider this month.
(CRH) is looking to transition to paperless cockpit operations next year. (CRH) will begin installing dual networked configurations of the NavAero tablet system with wiring provisions to allow for the future addition of the Universal Aircraft Interface Device (UAID) to provide (ARINC) data connectivity to the tablet devices.
According to Simone Giordano, Executive VP of the NavAero group, the company's (EFB) system differs from others because its Supplemental Type Certificate (STC) approval ensures a "certified system that brings together all the components," as opposed to a system that pieces together "loose components into ad hoc solutions."
"With the NavAero Tablet (EFB) system, we will reduce pilot (FC) workload, improve situation awareness and safety," said Josip Grgec, Flight Operations Director at (CRH). "The NavAero Tablet (EFB) system has clearly shown itself to be one that has the capabilities we are looking for in a flexible and adaptable technology solution. If a change of device is ever required, it allows for multiple variations of tablets to be hosted to achieve maximum flexibility and upgradeability.”
December 2013: Croatia Airlines ((IATA) Code: OU, based at Zagreb) (CRH) will partner Trade Air ((IATA) Code: C3, based at Zagreb) in rolling out new domestic flights beginning Summer 2014. "EX-YU Aviation News" says the routes will operate on-board an ERJ-120 leased from Budapest Aircraft Services ((IATA) Code: BPS, based at Budapest) and will encompass Zagreb to Rijeka, Rijeka to Split, Split to Dubrovnik and Dubrovnik to Rijeka. In addition, Croatia Airlines (CRH) will maintain flights between Osijek and Zagreb launched this winter. The new domestic flights will be launched on April 4. All of them will operate once per week, every Friday, while the Rijeka to Zagreb flights, launching on April 6, will operate every Sunday. The new services will operate under (CRH)’s flight numbers and sales will be carried out by the national carrier. Furthermore, (CRH) will have a share in part of the revenue.
(CRH) has completed a "D" airplane maintenance check on an A320 owned by Thomas Cook (JMA)/(GUE).
Croatia Airlines (CRH) currently has 12 airplanes, and flies to 17 countries, 30 destinations, on 56 routes and 37 daily flights.
July 2014: Slovenia-based Adria Airways (ADR) and Croatia flag carrier, Croatia Airlines (CRH) have decided to freeze plans for privatization this summer.
Adria Airways (ADR) will delay its privatization process until after the country (Slovenia)’s elections July 13. The project is expected to resume when a new government is elected and installed.
Croatia Airlines (CRH) has put its privatization plans on hold to conduct a thorough analysis of the aviation market to identify potential investors before resuming its privatization process, several local media outlets have reported. Nevertheless, the search for a strategic partner remains difficult.
The Croatian government had planned to resume the privatization process over the summer, following a failed attempt last year. Croatian Minister of Sea, Transport & Infrastructure, Sinisa Hajdas Doncic has said the government cannot allow Croatia Airlines (CRH) to be purchased by a predator, which would in turn destroy the company. He said (CRH) needs a strategic partner, not a predator. “Croatia Airlines (CRH) needs to consolidate its operations and expand throughout the region,” the Minister said.
The Star (SAL) Alliance member posted an annual profit last year, but passenger numbers have weakened due to increased competition from low-cost carriers (LCC)s at its Zagreb hub.
In the 1st quarter, (CRH) transported 292,523 passengers, down -6.5% year-over-year. (CRH) continues to restructure its network and operates 2 Airbus A320s, 4 A319s and 6 Bombardier Dash 8-Q400s.
Adria Airways (ADR)’s restructuring process has been showing positive signs. 1st-quarter passenger numbers are up +10% to 188,494 year-over-year. (ADR) is expecting a full-year net profit of +€2.7 million/+$3.7 million compared to a -€3.1 million loss for 2013.
Croatia Airlines (CRH) may seek to revamp its fleet after its current restructuring program is completed in 2015. The Croatian flag carrier, which currently has a fleet of 2 Airbus A320s, 4 A319s and 6 Bombardier Dash 8-Q400s, is considering acquiring airplanes in the 100-seat category.
(ADR) operates 1 Airbus A320, 2 A319s, 2 Bombardier CRJ200LRs and 6 CRJ 900LRs.
September 2014: Croatia Airlines (CRH) will embark on its much awaited privatization process this November Croat Minister for Sea, Transport & Infrastructure, Siniša Hajdaš Donavic has said. “I’m confident we will get a couple of good offers. We can offer a majority stake if a buyer is from the European Union (EU). We have received some queries," Donavic was quoted by "(EX-YU) Aviation News" as saying.
Once launched, interested firms will have 45 days to submit non-binding bids for a minority stake (CRH) following which government will select suitable candidates for the next round of negotiations.
Though a previous attempt at offloading the carrier in 2013 failed to garner any bids, Zagreb is reasonably optimistic it will succeed this time round given that several airlines (among them Garuda Indonesia (GIA) and China Southern Airlines (GUN)) have held exploratory talks over the course of the last year.
Members of the ex-Yugoslavia have been keen to replicate Serbia's successful joint-venture (JV) with Etihad Airways (EHD), Air Serbia (JAT), with all currently in the hunt for a strong strategic partner.
For its part, Macedonia is now in the process of establishing a successor to (MAT) Macedonian Airlines ((IATA) Code: IN, based in Skopje) with talks between the country's Ministry of Transport & Communication, the Macedonian Civil Aviation Agency (MCAA), and representatives from local bus and freight transport companies concerning the venture having been held earlier this month.
"The company which will be granted a license to operate as our national carrier will have to have at least 51% of Macedonian capital and have at least one airplane registered in Macedonia, either owned or leased," the Managing Director of the (MCAA) said.
Turkish Airlines (THY) has been tipped as strong possible partner.
July 2015: Flightman has deployed its electronic flight bag (EFB) with Croatia Airlines (CRH), including Flight Briefing, Content Management, and Flightman Ground Administrative Manager for its Airbus A320s.
October 2015: Croatia Airlines (CRH) converted an existing order of four Airbus A319 orders into A320neos, a source close to the contract confirmed in Zagreb. The A319 order had been placed in 2008.
(CRH) as a Star (SAL) Alliance member operates 4 A319s, 2 A320s and 6 Bombardier Dash 8-Q400s.
February 2016: Croatia's newly appointed Minister for Sea, Transport & Infrastructure, Oleg Butkovic;, said Croatia Airlines (CRH), should only pursue a strategic partnership once it has managed to consolidate both its market and financial positions.
According to "(RTL)" news, while Butkovic's comments have raised concern that (CRH)'s privatization process could be prolonged, he did underscore that its future prospects depended on a strong strategic partner capable of ensuring continued network expansion and market-share growth.
"(CRH) has already gone through a restructuring program; it has turned a net profit, albeit a marginal one, but without a strategic partner, there can be no further development," he said.
The previous Milanovic administration enlisted the World Bank's International Finance Corporation (IFC) to seek out a prospective investor for (CRH). While media reports claimed Lufthansa (DLH), Turkish Airlines (THY), and Aegean Airlines (CRM) had shown an interest, the Germans and Turks subsequently rejected them and the Greeks refused to comment.
A formal decision on the airline's privatization is expected during summer this year.
March 2016: Croatia Airlines (CRH) begins 2x-weekly, Zagreb to Saint Petersburg Airbus A319 service on June 2.
April 2017: Croatia’s Zagreb Airport has opened a new 65,000-sq m passenger terminal, which began operations on March 28.
Star Alliance (SAL) member and Croatia flag carrier Croatia Airlines (CRH) operated the 1st scheduled flight from the new terminal (a domestic Airbus A319 service to Dubrovnik).
The new passenger terminal (NPT) is the 1st phase in a >€300 million/$315 million and construction project, which was the result of a public-private partnership between the Croatian government and concessionaire, (MZLZ), which comprises 6 partner companies: (ADP), (BBI), Marguerite Fund, (IFC), (TAV), and Viadukt.
In the 1st stage, the (NPT) can accommodate 5 million passengers; in the 2nd phase, capacity is expected to rise to 8 million. In 2016, the airport handled 2.8 million passengers, up +7% over 2015.
(NPT) offers 30 check-in counters. 8 air bridges (6 for international and 2 for domestic traffic) are connected to the building.
The airport is owned by the state of Croatia (55%), the city of Zagreb (35%), the county of Zagreb (5%), and the town of Velika Gorica (5%).
Croatia Airlines (CRH) operates from Zagreb to 5 Croatian and 24 international destinations. For the summer season, (CRH) has leased 2 100-seat Bombardier CRJs, adding to its fleet of 4 Airbus A319s, 2 A320s and 6 Bombardier Dash 8-Q400s.
May 2017: Croatia Airlines (CRH) has begun 4 new capital connections from Zagreb (ZAG), with (CRH) now linking the capital of Croatia to Bucharest (OTP), Helsinki (HEL), Oslo Gardermoen (OSL) and Stockholm Arlanda (ARN). ”In general, the interest for Mediterranean countries has increased heavily among Swedish travelers. Zagreb is also a completely new direct route from Stockholm Arlanda and it is also one of the top unserved destinations. We welcome Croatian Airlines (CRH)’s expansion at Stockholm Arlanda, giving Swedes more opportunity to experience Croatia,” said Elizabeth Axtelius, Aviation Business Director at Swedavia of the new link between Sweden and Croatia.
Along with Arlanda, none of the other 3 capital connections launched by Croatia Airlines (CRH) will face direct competition. While the 3 new routes to Scandinavia will operate on 100-seat CRJ 1000s leased from Air Nostrum, Bucharest services will be flown on (CRH)’s own Dash 8-Q400s. All 4 routes will be flown 3x-weekly, while the average sector length is 1,427 km.
November 2017: "Gulf Air Names New (CEO), Leases 787-9s" by (ATW) Alan Dron firstname.lastname@example.org November 17, 2017.
Gulf Air (GUL) has appointed the former head of Croatia Airlines (CRH) Krešimir Kucko, as (CEO), effective immediately. He replaced Maher Salman Al Musallam, who retired earlier this year.
(GUL)’s Chairman Zayed Bin Rashid Alzayani, said Kucko “brings with him exceptional industry knowledge that I am confident will add considerable value to our business.” (GUL) has been loss-making for several years; it has been clawing its way back toward breakeven, although no financial figures for 2016 have been released. The last available figures, for 2015, recorded a net loss of -$63.6 million, a considerable improvement on a few years earlier, when losses of several hundred million dollars were recorded.
Kucko served as Croatia Airlines (CRH)’s President & (CEO) from 2012 and had been with the central European carrier for 25 years. While in the top position, he was responsible for restructuring (CRH), which has recorded a profit for the past 4 years.
He joined (GUL)’s recently appointed Deputy (CEO) Captain Waleed Abdul Hameed Al Alawi as (GUL) prepared to receive a new fleet of 39 new Boeing and Airbus airplanes, with deliveries scheduled from early 2018.
As part of that fleet renewal, (GUL) has signed a lease agreement with lessor Dubai Aerospace Enterprise (DAE) for 5 787-9s. “The incoming airplanes represent an important step in our strategic direction towards furthering (GUL)’s fleet modernization process, enhancing passenger comfort and broadening our network as we look to strengthen our presence across the globe,” Al Alawi said.
December 2017: Croatia Airlines (CRH) will launch weekly seasonal Copenhagen (Denmark) to Split (Croatia) Airbus A320 service from May 5, 2018.
Click below for photos:
CRH-A319 - 2013-04
CRH-A320-200 - 2013-12
0 737-230 (JT8D) (701-22116, /81; 714-22119, /81; 793-22140, /81), ST AV SYST INTNL, EX-(DLH), (DLH) MAINT, "ZAGREB" "SPLIT" 22140 ST (NWR) 1999-12, "PULA" & "OSLIJEK." (22118; 22634; TO (NWR) 1999-01) (22116 TO (SAA).
5 ORDERS A310-300.
4 +10 OPTIONS A319-112 (CFM56-5B6/P) (767, /98 9A-CTG "ZADAR;" 833, /98 9A-CTH "ZAGREB;" 1029, /99 9A-CTI "VUKOVAR;" 1252, /00 9A-CTL "PULA"). CANCELLED 4 ORDERS 2013-06. 132Y.
0 A319-114 (CFM56-5A5) (641, /97 D-AILH), (DLH) WET-LSD 2004-04. RTND. 132Y.
4 ORDERS A320neo:
1 A320-211 (CFM56-5A1/F) (258, /91 9A-CTF "RIJEKA"), EX-(SUD), (DEA) LSD. LST (SYA) 2013-07. 164Y.
1 A320-212 (CFM56-5A3) (671, /97 9A-CTM "SIBENIK"), (ILF) LSD 2005-04. STAR ALLIANCE COLORS. 162Y.
2 A320-214 (CFM56-5B4/P) (1009, /99 9A-CTJ "DUBROVNIC;" 1237, /00 9A-CTK "SPLIT"), 162Y.
2 ATR 42-300QC (PW120) (312, /93 9A-CTS "ISTRA," 317 /93 9A-CTT "DALMACIJA"), 42Y/QC FREIGHTER.
0 ATR 42-320 (PW120) (394, /95 9A-CTU "SLAVONIJA"), RTND. 42Y/QC FREIGHTER.
0 B AE 146 (2048), RTND FLIGHTLINE 2000-07.
2 BOMBARDIER CRJ 900LR, LSD 2017-06, 100 PAX.
1 CESSNA 310R (1349, /78).
1 +1/1 ORDER CL-415.
6 +4 OPTIONS BOMBARDIER DASH 8-Q400 (PW150A) (4205, /08 9Q-CQA - SEE ATTACHED PHOTO - - "CRH-DASH 8-Q400-2008-05;" 4211, /08 9A-CQB; /09 9A-CQC; /09 9A-CQD; 4300, 9A-CQE "ZAGORJE" 2010-04; 4301, 9A-CQF, 2010-03), 76Y.
Click below for photos:
ANTUN VRDOLJAK, CHAIRMAN.
KRESMIR KUCKO, CHIEF EXECUTIVE OFFICER (CEO) RESIGNED (2017-11).
Interview by Graham Newton, Routes News, 2015-06.
Krešimir Kucko (CEO) Croatia Airlines (CRH) said (CRH) will succeed "with a little help from its friends."
GN: Were you happy with the airline’s performance in 2014?
KK: Looking at the preliminary, unrevised financial results for 2014, (CRH) generated a profit for the 2nd consecutive year. Operating profit totaled +HRK13.1 million. With the financial costs included, the net profit was +HRK 7.1 million. In 2013, the net result was +HRK721,000.
The number of passengers transported grew +2% (1,825,063 passengers). Passenger km increased +1% and the passenger load factor was 69.2% LF compared with 68.8% LF in 2013.
Also in 2014, (CRH) achieved an excellent level of punctuality: 84.7% of departures in scheduled traffic were realized within the 15 minutes, which is above the Association of European Airlines (AEA) members’ average of 83.6%.
GN: Has the restructuring program made a big difference?
KK: The restructuring program of (CRH) was approved on June 27, 2013 by the Croatian Competition Agency and refers to a period 2011 to 2015, with 2 additional years for assessment after the restructuring is finalized. The restructuring comprises a wide range of measures covering strategic, operating and financial restructuring. It is an unavoidable step aimed to prepare the company for long-term sustainable business operations.
The implementation of all restructuring measures generated a positive financial result in 2013 and 2014.
It is important to emphasize that these positive results were the 1st since 2007, when much of the world was in recession.
The restructuring measures are being strictly realized as defined in the restructuring plan. The compensation and self-contribution measures are in line with (EU) competition, restructuring and state aid rules.
GN: What are your priorities for 2015?
KK: It’s the final year of the restructuring plan, so we will continue applying the measures with a focus on increasing labor productivity and competitiveness as well as operational and financial efficiency.
Our intention is to continue the positive trend in the business and create the conditions for stable and sustainable operations. It is expected that economic trends in the surrounding countries will have an impact on our business operations. The anticipated result will be affected by competition and will also depend on the upcoming tourist season.
GN: Tell us about your route development strategy. What are your most profitable routes and where do you want to fly to in future?
KK: Our dependence on leisure traffic is higher than in other European countries. The major problem for (CRH) is a seasonal demand and this seasonality represents the main issue to be resolved in future network development.
Currently, (CRH) connects Zagreb, our hub with western Europe and SE Europe. When we add our domestic network on top of this, you will see a small but efficient network. The most significant gap is to the east, and we see our opportunity right there. At 1st, eastern countries within the (EU) are our priority. At a later stage, we intend to fly east outside (EU) boundaries.
We should not forget significant demand for air service between North America and Croatia too, and we are keeping an eye on this market as well. But to achieve this goal, we will first need to develop our regional network much more.
GN: Does being a member of the Star (SAL) Alliance affect the way you develop your network?
KK: Being a part of the (SAL) alliance, for a small airline in today’s Europe, is a huge advantage. A big portion of our production represents a seat placed on a route to one of the Star (SAL) hubs in Europe. Through the (SAL) alliance partners, we can reach our customers and offer our product to the whole world without the necessity of being represented in a country with our own sales organization.
There are no restrictions within the (SAL) alliance and we can decide, on our own, to develop the markets where we see the most potential. However, in the role of Star (SAL) alliance member and full service carrier, we are most efficient when our network is complemented by the Star (SAL) product.
GN: How will you develop your fleet to complement your network?
KK: We operate A320, A319 and Dash 8-Q400 aircraft. We are now studying a new type, because of the difference in capacity between the A319 (144Y seats) and Dash 8-Q400 (76Y seats) and because of the market environment. So, we are analyzing the effect of having 100-seat aircraft in our fleet.
Such an aircraft would help us to operate cost-efficiently during the winter months and to open new markets in summer. We are now developing various models, with a different number of units for our future plans. From these various models, we will eventually choose one; the most sustainable, most efficient and most prosperous.
GN: Are you happy with the infrastructure at Zagreb?
KK: The infrastructure at Zagreb Airport is not adequate and is the limiting factor in traffic planning. The size and passenger flow is not in line with traffic demand and passenger volume.
This is particularly evident in peak hours, when the volume of passengers is much higher than the capacity of the terminal.
But Zagreb Airport is constructing a new terminal, which will have almost double the capacity of the existing one.
GN: What is your view of the regulatory environment in Europe?
KK: The (EU) air transport legislative process is extremely complex, including passenger rights, the Emissions Trading System (EU ETS), ownership restrictions, and sector-specific state aid rules. For sure, European airlines need a better regulatory environment that supports the sustainable development of European aviation. Increasing competition from the Middle East carriers, together with Turkish Airlines (THY), with different state aid rules in those countries, could create unfair competition environment.
Even so, the restructuring program and future strategic positioning of Croatia Airlines (CRH) is creating a sustainable business model within the existing legislation.
GN: What role does a smaller airline play in the modern European market? Is there a danger you will find it difficult to compete in an era of mergers and acquisitions?
KK: Given the global situation, strategic integration is almost unavoidable for companies of our size. Financially, it ensures sustainable growth.
We want to make Croatia Airlines (CRH) a modern, middle-sized European airline operating with a profit and basing its recognizable success on flight safety and customer satisfaction, with quality services.
Our strategic goals are defined in our restructuring plan and, with strategic partners, we have the potential to be a strong player in the southeast Europe air transport market.
The Croatian Government has indicated it will begin a privatization process for (CRH) and this will also be important.
ZLATKO SIRAC, CHIEF OPERATING OFFICER (COO).
MILIJENKO RADIC, SENIOR VP FLIGHT OPERATIONS.
ROMAN GEBAUER, SENIOR VP ENGINEERING & MAINTENANCE (ZAGTAOU).
DAMIR SPREM, SENIOR VP FINANCE.
VANJA ROLLER, SENIOR VP TECHNICAL AFFAIRS.
SVEMIR RADMILO, SENIOR VP SALES.
DUBRAVKA TURKALJ, DIRECTOR MARKET PLANNING & DEVELOPMENT.
BRANKO DEVCIC, DIRECTOR SERVICES.
STJEPKO SARJANOVIC, DIRECTOR PURCHASING.
FRANJO KRCMAR, DIRECTOR CENTRAL EUROPE.
JOSIP GRGEC, FLIGHT OPERATIONS DIRECTOR.
SRDAN COP, ENGINEERING MANAGER (1999-07).
STJEPAN BANIC, LINE MAINTENANCE MANAGER.
BRANISLAV KOOJANCIC, MANAGER PRODUCTION PLANNING.
ZVONKO VEDRIS, MANAGER QUALITY CONTROL (QC).
DARIO SIMUNOVIC, MANAGER TECHNICAL TRAINING.
KRESIMIR VLASIC, QUALITY, SAFETY & SECURITY MANAGER.