||SHAHEEN AIR INTERNATIONAL
||+92 (21) 925 1921
||+92 (21) 925 1935
Click below for data links:
SHK-2005-10 - OPEN SKIES
SHK-2015-11 - LHE to CAN.jpg
FORMED AND STARTED OPERATIONS IN 1993. DOMESTIC, REGIONAL AND INTERNATIONAL, SCHEDULED AND CHARTER, PASSENGER & CARGO, JET AIRPLANE SERVICES
157-B CLIFTON ROAD, CLIFTON
KARACHI 75600, PAKISTAN
Pakistan (Islamic Republic of Pakistan) was established in 1947, it covers an area of 796,095 sq km, its population is 144 million, its capital city is Islamabad, and its official languages are Urdu and English.
JANUARY 1994: SHAHEEN AIR INTERNATIONAL (SHK) IS A JOINT VENTURE BETWEEN THE PAKISTAN AIR FORCE AND THE AKBAR AVIATION GROUP.
(SHK) FLIES TO DUBAI, ISLAMABAD, LAHORE AND PESHAWAR.
650 EMPLOYEES (INCLUDING 70 FLIGHT CREW (FC) & 70 MAINTENANCE TECHNICIANS (MT)).
2 737-200'S (JT8D-15), THAI AIRWAYS (TII) LEASED.
DECEMBER 1995: 1 MD-83 (JT8D-219), EX-OASIS INTERNATIONAL AIRLINES (OSS).
FEBRUARY 1996: 2 737-200A'S (22667; 23113) EX-THAI AIRWAYS (TII).
APRIL 1996: SHAHID KAMAL MANAGING DIRECTOR.
AUGUST 1996: +2 727'S FROM MAHFOOZ AVIATION (BMV), SAUDI ARABIA, "B" & "C" CHECKS AT (GAMCO) (GUL). 2 737-200'S, EX-THAI AIRWAYS (TII) FOR $11 MILLION.
SEPTEMBER 1996: DUE TO FINANCIAL PROBLEMS, WILL NOT BE ACQUIRING 2 727'S FROM MAHFOOZ AVIATION (BMV), SAUDI ARABIA.
DECEMBER 1996: 2 737-200'S, THAI AIRWAYS (TII) LEASED, NOW RETURNED.
DEC 1997: 1 A320-232 (543), CONSTELLATION (COT) LEASED TIL APRIL 1998.
APRIL 1998: 650 EMPLOYEES (INCLUDING 70 FLIGHT CREW (FC) & 70 MAINTENANCE TECHNICIANS (MT)).
737-4H6 (27384), MALAYSIA AIRLINES (MAS) 3 YEAR LEASED.
SEPTEMBER 1998: MEMO OF UNDERSTANDING (MOU) TO SELL OWNERSHIP STAKE TO A GROUP LED BY SAYYID KAIS BIN TARIK AL SAID, A MEMBER OF OMAN'S ROYAL FAMILY
NOVEMBER 1998: 737-400, EX-MALAYSIAN AIRLINES (MAS) LEASE CANCELED.
DECEMBER 1998: 1 737-42R (29107), PEGASUS AIRLINES (PGS) WET-LEASED.
JANUARY 1999: MALAYSIA AIRLINES (MAS) REPOSSESSES 737-400 AFTER NON-PAYMENT OF LEASE SINCE OCTOBER 1998 ($840,000).
APRIL 1999: 650 EMPLOYEES (INCLUDING 70 FLIGHT CREW (FC) & 70 MAINTENANCE TECHNICIANS (MT)).
SEPTEMBER 1999: APPLIES FOR FLIGHTS TO DUBAI, ABU DHABI, DOHA, AND JEDDAH. ALREADY HAS OK FOR KUWAIT. PLANS FOR NEXT 3 YEARS INCLUDE TO LONDON, AMSTERDAM, BANGKOK, SINGAPORE, & KUALA LUMPUR.
+2 A320'S FOR SERVICE. 2 TU-154M'S (959, 1006), LEASED.
OCTOBER 1999: EXPANDS TO 5 INTERNATIONAL DESTINATIONS, WITH FLIGHTS TO OMAN CAPITAL, MUSCAT, AND AL AIN, UNITED ARAB EMIRATES (UAE) (TU-154).
APRIL 2000: 650 EMPLOYEES (INCLUDING 70 FLIGHT CREW (FC), & 70 MAINTENANCE TECHNICIANS (MT)).
MAY 2000: 1 TU-154M (89A-812, RA-85826), EX-BASHKIRIAN AIR.
OCTOBER 2000: 1 A321, AIRBUS (AFIS) LEASED.
NOVEMBER 2000: THE GOVERNMENT DENIES APPLICATION FOR JEDDAH TO MANCHESTER, UK, SERVICE, PRESERVING PAKISTAN INTERNATIONAL AIRWAYS (PIA)'S INTERNATIONAL MONOPOLY.
DECEMBER 2000: 1 A321 (V2500) (385, TC-ONJ), ONUR AIR (ONU) WET-LEASED TIL MAY 2001.
FEBRUARY 2001: A321-131 (385) RETURNED TO ONUR AIR (ONU).
APRIL 2001: MAIN BASE: KARACHI (QUAID-E-AZAM INTERNATIONAL) AIRPORT.
HUB: ISLAMABAD (CHAKLALA) AIRPORT.
JUNE 2001: 1 TU-154M (88A-776, RA-85825), BASHKIRIAN LSD.
OCTOBER 2001: 1 YAK-42D (4520421216709, UR-42409), DNIPROAVIA LEASED.
August 2002: 650 employees.
2 Yak-42's (4520421401018, UN-42449; 452043116624, UN-42405), Dniproavia leased.
February 2003: Yak-42 (452043116624, UR-42405), returned to Dniproavia.
June 2003: (firstname.lastname@example.org).
April 2004: 475 employees (including 20 Flight Crew (FC), 60 Cain Attendants (CA), & 45 Maintenance Technicians (MT)).
July 2004: Parent, Shaheen International has sold the airline to Tawa International of Canada for $10 million.
August 2004: $3 million contract with Hamilton Aerospace, a wholly owned subsidiary of Renegade Venture Corporation for heavy maintenance checks, paint, and other return-to-service work on 4 737's, ex-America West Airlines (AMW).
October 2004: 737-291 (21509, EX-040), Phoenix Aviation (PHX) wet-leased.
November 2004: 1 +1 order 737-277 (22655, EP-BHB; 22645), ex-America West (AMW) delivery.
February 2005: 737-277 (22645), ex-America West Airlines (AMW), Tawa International leased.
June 2005: Shaheen Air International (SHK) provides scheduled jet airplane services between the main cities of Pakistan and to the Gulf, operating 30 domestic and 48 international flights/week.
500 employees (including 20 Flight Crew (FC); 60 Cabin Attendants (CA); & 20 Maintenance Technicians (MT)).
(IATA) Code: NL - 740. (ICAO) Code: SAI (Callsign - SHAHEEN AIR).
Parent organization/shareholders: Directors Shaheen Air Cargo; Shaheen Foundation (Pakistan Air Force); (TAWA) Group.
Main Base: Karachi Quaid-e-Azam International airport (KHI).
Hub: Islamabad Chaklala airport (ISB).
Domestic, Scheduled Destinations: Islamabad; Karachi; Lahore; & Peshawar.
International, Scheduled Destinations: Abu Dhabi; Al Ain; Doha; Dubai; Kuwait; & Muscat.
August 2005: Due to inability of Pakistan International Airlines (PIA) to meet increased demand, the Pakistan government opened up air routes to the USA, UK, and Scandinavia for the nation's private airlines Aero Asia (ASU), Shaheen Air (SHK) and AirBlue (ABU), who had been limited to Gulf and (ASEAN) destinations.
June 2006: The Civil Aviation Authority of Pakistan has suspended domestic and international operations of Shaheen Air (SHK) because of non-payment of their dues.
July 2006: 737-201 (21666, AP-BHG), (ILF) leased.
September 2006: Shaheen Air (SHK) hopes to launch its 1st long-haul routes in December with a 4x-weekly Karachi to Doncaster Sheffield service aboard 767s, (CEO) Arshad Jalil announced at the Routes conference in Dubai. (SHK) is also considering Toronto service next year, possibly as a continuation of the UK service.
(SHK), 15% owned by the Pakistani government, currently operates 5 domestic routes and 6 international routes in the Gulf. (SHK) carried 500,000 passengers in 2005.
March 2009: Shaheen Air International (SHK) told "Reuters" it plans to buy 7 used 737-200s from “an airline in South Africa” (Nationwide (NWR)) and 2 newer model 737-900ERs, while perhaps leasing a few 777s. (SHK) wants to expand in India, Iran and its core market, the Arabian Gulf. "Reuters" also reported (SHK)’s interest in resuming flights to the UK it briefly served Leeds, before the fuel crisis forced a retreat and Canada.
April 2009: 737-230 (22634, AP-BIP), ex-Nationwide (NWR), (KAL) Aviation leased.
May 2009: 737-258 (22857, AP-BIQ), ex-Nationwide (NWR), (KAL) Aviation leased.
June 2009: 737-2B7 (23114, AP-BJJ), Jetran (CII) leased, ex-(N281AU).
July 2009: 737-228 (23006, AP-BIR), ex-Nationwide (NWR), (KAL) Aviation leased.
February 2010: Cabot Aviation delivered the 4th of 7 737-200s to Shaheen Air International (SHK). The airplanes were purchased by Sharjah-based, (KAL) Aviation from Aerotrans Leasing.
March 2010: 737-236 (AP-BIU) maintenance by Merpati (PNM) in Surabaya.
February 2012: 737-4H6 (26460, AP-BJN), (AAR leased, ex-(N829AR).
April 2012: Shaheen Air International (SHK) has now also wet-leased a 1st 767-204ER (24757, JY-JAG) from partner, Jordan Aviation (JOR) and has announced Jeddah King Abdul Aziz airport (JED) as a new destination to be served from Islamabad Chaklala Benazir Bhutto International airport (ISB), Lahore Allama Iqbal International airport (LHE), Karachi Quaid-e-Azam Jinnah International airport (KHI) and Peshawar airport (PEW).
July 2012: Bhoja Air (BHO) has sold its only remaining serviceable airplane, 737-400 (27004, AP-BKF) to Shaheen Air International (SHK). (BHO) lost its air operating certificate (AOC) following the fatal crash of 1 of its 2 737-200s on approach to Islamabad Chaklala Benazir Bhutto International airport (ISB) in April. This is (SHK)'s 3rd 737-400 with additional 737-400s expected to be added to its fleet to replace its 737-200 fleet currently consisting of 9 airplanes.
August 2012: Shaheen Air International (SHK) reportedly plans to use its 2 ex-Vladivostok Air (VLK) A330-301s (070, VQ-BCW; 086, VQ-BEQ) currently being added to the fleet to launch new routes to Bangkok Don Mueang International (DMK), Dhaka Hazrat Shahjalal International (DAC), Madinah Prince Mohammad bin Abdulaziz (MED) and Riyadh King Khalid (RUH) airports. (SHK) already serves Dammam King Fahd International (DMM) and Jeddah King Abdul Aziz (JED) airports in Saudi-Arabia, but does not yet serve SE Asia.
January 2013: Shaheen Air (SHN) inaugurated operations in the Saudi capital of Riyadh (RUH) on January 1, when it launched 2x-weekly services from Peshawar (PEW) in northern Pakistan. On January 2 & 6, respectively, (SHN) then went on to launch also 2x-weekly flights from Lahore (LHE) and weekly from Islamabad (ISB). Flights on the new routes are operated using (SHK)’s A330-300s.
2 737-4H6s (26449, AP-BJQ, 27190, AP-BJV), and 1 A330-301 (086, AP-BKN), deliveries.
May 2013: 737-4Q8 (25164, AP-BJR), ex-(SP-LLL), (ILF) leased.
August 2013: A320-232 (542, AP-BLH), ex-(EI-CUM), (ILF) leased.
September 2013: A320-232 (877, AP-BLI), ex-(EI-ELG), (ILF) leased.
November 2013: Shaheen Air (SHK) has added Peshawar (PEW) in the north of Pakistan, to its domestic network from its main base at Karachi (KHI). The 2x-weekly flights (Mondays and Sundays) started on November 24th, and will be operated using (SHK)’s 737-400s. The 1,090 km route is already served by Air Indus (MPK) (daily flights), airblue (ABU) (daily flights) and (PIA) (4x-weekly). Shaheen Air (SHK) already operates international flights from Peshawar to several destinations in the Middle East including Abu Dhabi, Dubai, Muscat, Riyadh, and Sharjah.
July 2015: "The (CAA) Grounds 4 Aircraft of Private Airline" by
DAWN.com, July 17, 2015.
Citing safety concerns, the Civil Aviation Authority (CAA) ordered grounding of 4 airplanes of Shaheen Air (SHK) on July 16, adversely affecting flight schedules of the largest private airline in the country.
According to sources, a 5th airplane of (SHK), which has not been grounded yet, faced some technical problems, while landing at the Quetta airport on July 16 Thursday morning, which left the runway closed for >2 hours.
When contacted, a (CAA) spokesman confirmed the grounding of the faulty airplane and cited safety issues as the reason behind the decision.
A top official of Shaheen Air (SHK) also confirmed the airplane's grounding but said (SHK) had yet to be informed about the reasons.
(CAA) spokesman Pervez George said the grounded airplanes were 2 A330-301s, an A320-232 and a 737-400. He said the aircraft did not meet the safety standards prescribed by the (CAA).
He said the (CAA) had been informing Shaheen Air (SHK) of the faults noticed in the 4 aircraft and asked (SHK) to bring them up to par with international standards.
The aircraft had been grounded as a last resort, because the (CAA) could not compromise passenger safety/air safety, Mr George said.
Answering a question, he said the Airbus A320 had an "engine bleed problem" and a fuel indicator in 1 of the 2 Airbus A330s was faulty. The 2nd Airbus A330 had "vibration issue" in its thrust reverser fire loop, while the fuselage structure of the 737-400 was damaged.
About the incident in Quetta, he said the Shaheen Air (SHK) airplane developed faults in its landing gear/wheels, while landing at the airport. As a result, the aircraft became immovable, blocking the runway for 2 and a half hours.
Mr George said that because of the incident, an international flight of FlyDubai (FDB), which was scheduled to land at noon, was delayed for >90 minutes.
He said that Shaheen Air (SHK) had been informed about the grounding of the aircraft and also that they would not be allowed to fly again unless they met the air safety standards of the (CAA).
A few days ago, the (CAA) had grounded aircraft of another private airline (Air Indus) as these also did not meet the safety standards, he added.
Responding to Dawn's queries, (SHK)'s Deputy Managing Director for Operations, Faisal Rafique, said the airline did receive a letter in the evening informing (SHK) that its four aircraft had been grounded.
He, however, claimed that "no clear reasons had been mentioned why this drastic action has been taken against the private airline in peak "Eid" season." He said that all the aircraft at the airline were airworthy and had been passed by the (CAA). He said the sudden grounding would affect the credibility of the airline.
Mr Rafique said that because of the (CAA)'s decision, 18 flights had been affected and >1,500 passengers were facing hardship as a result.
He said that Shaheen Air (SHK) had 19 aircraft but with 4 of them grounded, >20% of the fleet had become non-operational.
He confirmed the Quetta incident but said "only a tire had burst which was not a serious issue."
August 2015: Shaheen Air International ((IATA) Code: NL, based ay Karachi International) (SHK) has announced plans to enter the Pakistan to China market during the last quarter of the year. According to (SHK)'s website, a 3x-weekly, Lahore to Guangzhou service is scheduled to begin on November 1. Flights are on-board Shaheen (SHK)'s A330-300s.
Currently, flights between the 2 countries are dominated by (PIA) - Pakistan International Airlines ((IATA) Code: PK, based at Karachi International) which serves Beijing Capital from Lahore and Islamabad.
November 2015: News Item A-1: INCDT: A Boeing 737-400 of Shaheen Air (SHK) suffered landing gear problems at Lahore airport, causing the gear to collapse and the airplane to veer off the runway.
Emergency slides were deployed and reports indicate around 10 passengers were injured, none seriously. The flight, NL-142 from Karachi to Lahore’s Allama Iqbal International Airport, had reported problems with the landing gear immediately before landing which resulted in the off-runway excursion, possibly through a tire burst that resulted in the subsequent collapse.
The incident caused a number of subsequent flights from the airport to be canceled for safety reasons.
The incident will be investigated internally by (SHK), as well as by the Pakistan Civil Aviation Authority (PCAA) a spokesperson said.
Shaheen Air (SHK) was given a grounding notice on several of its airplanes, including a Boeing 737 in July by the (PCAA) on the grounds of "not meeting safety standards". Concerns were raised about areas, including faulty fuel gauges and fuselage corrosion, following a problem which caused a (SHK) 737 to block the runway at Quetta International Airport in July.
“(SHK) was repeatedly issued warnings [about its airplanes]," the (PCAA) noted. “They just chose to look the other way. In the end, we had no option but to ground them,” (PCAA) spokesperson, Pervez George said.
News Item A-2: Shaheen Air International (SHK) has launched its 1st route to China with the introduction on November 1 of 3x-weekly (Tuesdays, Thursdays and Sundays) flights between Lahore (LHE) and Guangzhou (CAN). The 4,661 km route is not served by any other carrier and will be flown by (SHK)’s A330s. For Guangzhou Airport, this becomes the 1st link to any destination in Pakistan. Shaheen Air (SHK) operates 3 A330s as well as 8 A320s and 10 737s.
February 2016: Shaheen Air International (SHK) will indeed resume scheduled passenger flights to the United Kingdom with a recent announcement that it will commence Islamabad to Manchester International flights with effect from March 1.
The 3x-weekly service is on-board A330-200 equipment, the 1st of which is due for delivery shortly.
(SHK), the Pakistani carrier currently operates domestic Pakistani flights as well as flights to Saudia Arabia, the United Arab Emirates (UAE), Iran, Oman, and Kuwait.
Shaheen Air (SHK) currently operates 23 airplanes to 6 countries to 17 destinations on 30 routes and 30 daily flights.
1 A319-132 (2414, AP-BNJ), ex-(TC-JUB), AerCap (DEA) leased.
March 2017: 1 A319-132 (2452, AP-BNK), ex-(TC-JUD), AerCap (DEA) leased.
June 2017: A319-132 (2655, AP-BNM), ex-(TC-JLP), AerCap (DEA) leased.
August 2017: A319-132 (2738, AP-BNN), ex-(TC-JLM), AerCap (DEA) leased.
September 2017: Turkish Technic (THY) was selected by Shaheen Air (SHK) to perform "S"-Checks on 4 A330s.
Click below for photos:
SHK-737-277 - 2015-07.jpg
SHK-A320-200 - 2015-12.jpg
SHK-A330-301 - 2012-10
1 707-351B (JT3D-3B) (706-19635, /68), EX-(NWA)/(PKG).
1 737-2B7 (JT8D-15A) (997-23114, /83 AP-BIK), EX-(N281AU), JETRAN (CII) LSD 2009-06. 120Y.
1 737-200 (JT8D) CABOT AVIATION LSD 2010-02.
1 737-201 (JT8D-15 HK) (800-22444, /81 AP-BJI), KAL AVIATION LSD 2007-04. 120Y.
0 737-201 (JT8D-9A HK) (21666, /78 AP-BHG), EX-(USA), (ILF) LSD 737-2006-07. RTND. 12F, 96Y.
2 737-228 (JT8D-15A) (944-23006, /83 AP-BIR, 2009-07; 952-23008, /83 AP-BIS, 2010-02), EX-(NWR), EX-(ZS-OVE/ZS-OVF), KAL AVIATION LSD. 120Y.
1 737-230 (JT8D-15) (840-22634, /81 AP-BIP), EX-(NWR), EX-(ZS-OIV), EX-(CRH) 1999-12, KAL AVIATION LSD 2009-04. 120Y.
2 737-236 (JT8D-15A) (677-21803, /80 AP-BIT; 710-21807, /80 AP-BIU), EX-(BAB). KAL AVIATION LSD 2009-07. 120Y.
1 737-258 (JT8D-17A) (919-22857, /82 AP-BIQ), EX-(ELA) 2000-04, EX-(NWR), KAL AVIATION LSD 2009-05. 120Y.
2 737-277 (JT8D-15 HK) (768-22645, /81 AP-BHA "YAZ;" 872-22655, /82 AP-BHB "CHUN"), EX-(AMW), KAL AVIATION LSD 2005-02. 120Y.
737-291 (JT8D-9A HK) (521-21509, /78 AP-BHC), (PHX) WET-LSD 2004-10, (AGAIN) 2005-07. KAL AVIATION LSD. 120Y.
1 737-4H6 (CFM56-3) (26460, AP-BJN), EX-(N829AR), (AAR) LSD 2012-02.
0 737-4H6 (CFM56-3) (2673-27384, /94 9M-MQK), (MAS) LSD 1998-04, REPOSSESSED BY (MAS).
2 737-4H6 (CFM56-3) (26449, AP-BJQ, 27190, AP-BJV), EX-(N102KR; & N112SE), 2013-01.
1 737-4Q8 (CFM56-3) (25164, AP-BJR), EX-(SP-LLL), (ILF) LSD 2013-05.
1 737-400 (CFM56-3) (27004, AP-BKF), BF (BHO) 2012-07.
1 737-405 (CFM56-3) (25355, AP-BKO), EX-(N355SM) 2012-09..
0 737-42R (CFM56-3) (2997-29107, /98 TC-APD), (PGS) WET-LSD 1998-12. RTND.
1 767-204ER (299-24757, JY-JAG), (JOR) WET-LSD 2012-03.
0 MD-83 (JT8D-219), EX-(OSS). RTND.
4 A319-132 (2414, AP-BNJ; 2452, AP-BNK; 2655, AP-BNM; 2738, AP-BNN), EX-(TC-JUB, TC-JUD), (DEA) LSD 2017-02, 2017-03, 2017-06 & 2017-08.
0 A320-232 (V2525-A5) (543, /95 OO-COH), EX-(COT), RTND. 179Y.
2 A320-232 (V2525-A5) (542, AP-BLH; 877, AP-BLI), EX-(EI-CUM & EI-ELG), 2013-09. 179Y.
0 A321, (AFIS) LSD 2000-10. RTND.
0 A321-131 (V2530-A5) (385, TC-ONJ), EX-(FLN), (ONU) WET-LSD 2000-12 to - 2001-02.
3 A330-301 (CF6-80E1A2) (070, /94 AP-BKM; 086, AP-BKN 2009-10 - - SEE PHOTO - - "SHK-A330-301 - 2012-10), EX-(ARL), EX-(EI-CRK) & (EI-JFK), (ILF) LSD TO (SHN) 2012-08. 24C, 303Y.
0 BAC 111, 5 RTRD.
0 TU-154B-2 (NK-8-2U) (509, /81 EW-85509; 538, /82 EW-85538; 545, /82 EW-85545), (BLV) LSD 2001. 164Y.
0 TU-154M (D-30KU-154-II) (959, /93 RA-85777; 1006, /95 RA-85816), LSD 1999-07, 2 RTND. 166Y.
0 TU-154M (D-30KU-154-II) (89A-812, RA-85826; 88A-776, RA-85825, 2001-06), EX-BASHKIRIAN AIR 2000-05, 2 RTND. 166Y.
0 TU-154M (D-30KU-154-II) (955, /93 RA-85773), 166Y.
1 YAK-42D (D-36) (4520421216709, /92 UR-42409, 2001-10, RTND DNIEPROAVIA 2003-11; 4520421401018, /94 UN-42449; 452043116624, /91 4520421401005; 2002-08), DNIEPROAVIA LSD. 452043116624 RTND 2003-02. 4520422811413, UR-42358, RTND LVOV 2004-08; & 425043116588, UR-42403; LVOV LSD 2003-11. 120Y.
KHALID SEHBAI, CHAIRMAN.
PERVAIZ ALI KHAN, VICE-CHAIRMAN.
ARSHAD JALIL, CHIEF EXECUTIVE OFFICER (CEO).
FAISAL RAFIQUE, DEPUTY MANAGING DIRECTOR FLIGHT OPERATIONS.
TARIQ SHAHAB, EXECUTIVE DIRECTOR.
G AKBAR, DIRECTOR ENGINEERING & MAINTENANCE.
MUSHEER SURI, DIRECTOR FLIGHT OPERATIONS.
SYED TARIQ HUSAIN, DIRECTOR COMMERCIAL.
HAFIZ AHMAD, CHIEF ENGINEER.
SARWAR MUSTAFA, SENIOR MANAGER INTERNAL AUDIT.
TALIB ALI, SENIOR MANAGER CARGO.
KAMRAN MALIK, GENERAL MANAGER CORPORATE SAFETY.
KHALID RAZA, GENERAL MANAGER FINANCE.
ZIAL HAQ AKHTAR, GENERAL MANAGER MARKETING.